Please contact us at westernwallart@yahoo.com if you have any questions or special needs.

Please Note: ********   Much larger pieces (over 30"  wall art  ) require shipping by UPS as oversize , or oversize 2 for the very largest, at slightly more cost.  If you have any question on shipping costs we will be happy to review them with you after shipping, and credit your account after receipt of UPS invoice if there is an overcharge. 
        We do not mark up shipping costs, merely passing them through to you from the shipping zip code to yours.  Please let us know when ordering if you would like the charges reviewed. .

Costs:  We charge only the actual UPS charge from the shipping zip code to yours.

When will we ship?
        Delivery time is 7 - 10 days (some items may ship quicker, but we cannot guarantee quicker delivery).  Please note that we will try to accommodate any special shipping needs that you may have; just let us know. 
        When it is actually shipped we will send you notification of shipment.

Can we ship anywhere?  
        Most items can be shipped Internationally. International orders will be shipped by USPS.

How will we ship?
       Orders will normally be shipped by U P S.    UPS Standard Ground, UPS Canada Standard, and UPS Worldwide Express are currently being used..  Any shipping options will be shown when the order is being placed. Please advise us if you require a special method and we will attempt to accommodate you.

Insurance, Is it included? 
        Yes all orders are insured for the invoice amount. 

How is a damage claim made?
     If any damage occurs in shipment, merely call UPS to advise (they may require an inspection), and contact us. We will replace damaged items upon approval of UPS.

How is a defective merchandise claim made?
     If product damage is discovered after opening the item, it must be reported within 4 days. If not reported within 4 days there will be no credit or replacement.